WHAT IS A PRE-ORDERS |
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A pre-order is an order for goods currently in transit to our warehouse. It is equally as binding as a standard order for in-stock items. |
HOW PRE-ORDERS WORK |
| Once submitted, your pre-order is placed in our queue. We strictly process all pre-orders in chronological order based on the exact time of receipt in our system. |
PRICE GUARANTEE |
| The price of the item at the moment you place your pre-order is strictly locked. We guarantee this exact price will be reflected on your final purchasing document. |
ESTIMATED DELIVERY |
| Preliminary availability dates are listed on the respective product pages. If a product's status shows as "sold out", your pre-order will be processed according to the subsequent availability date provided. |
PAYMENT TERMS |
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We do not require upfront payments. You only pay when your goods are packed and ready for dispatch.
Cash on Delivery (COD, in the CZ area only) vs. Bank Transfer: Both methods are accepted. Please note that COD incurs higher fees and is strictly limited to a maximum order value of 50,000 CZK or EUR equivalent.
Exceptions: The COD payment method is not available for pre-sales of specific selected goods, such as prismatic cells.
Bank Transfer Process: If you choose to pay by bank transfer, we will email you an advance invoice the moment your order is packed and ready for shipment |