Of course, you have the option to claim the goods or return them within 14 days. In case you intend to send the products for complaint or return, please proceed as follows:

How to make a claim or return

  • Contact us at (+420) 910 807 708 or by email about your problem with the order.
  • Prepare the goods for return shipment as agreed (see point 1) or deliver them to us yourself at Jirotova 375, 33601 Blovice, Czech Republic
  • We will keep you informed about the progress of the claim/return .


Complaints Procedure

Complaints Form

Return Form